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Terms and conditions

Our terms of service describe what Save The Spot does for you and the charities and other causes you support, and what we require of you as a user.

“Cause” and “cause” refers to charities and other causes you support through use of our service.

“Save The Spot” or “us” or “we” refer to the owner of the website, Save The Spot. 

“Website” refers to

“You” and “your” refers to each user or viewer of the Website.

“Ticket” refers to a donation. 

These terms of service apply in each country where we operate. 


The Save The Spot entity and the company who provides the service to you Save The Spot (registration no.14186653), whose registered office is at 5 White Horse Street, London, W1J 7LQ, United Kingdom.

Save The Spot operates the website that processes donations on behalf of the Causes featured on it. 

When purchasing a ticket to a chosen Cause, the user is making a donation that is being transfered directly to the chosen Cause.

Save The Spot collects 0% fees.  

Terms of Service
These terms of service (and the relevant country specific terms) (collectively, the "Terms”) “govern your use of the Website and its associated services. Please read these Terms carefully. Your use of the Website and/or and its associated services constitutes your assent to these Terms.

We may update these Terms from time to time. It is your responsibility to review these Terms wherever you access the Website. The latest version of these Terms will govern any future usage by you of the Website and its associated services. The date on which these Terms were last updated is stated at the end of this document.

About the Causes featured on the Website:

The Website allows you to donate for any Cause listed on the Website. Every Cause featured has an agreement with Fondy payment operator authorising Save The Spot to collect donations on its behalf. Causes are listed on this Website at Save The Spot's discretion; however, we are not responsible for the activities of any Cause. 


By purchasing a ticket on the website, you are making a donation to the relevant Cause. Your donation is not an entry admission. Subject to the requirements of applicable local laws, and what we say below, once your donation is made it will only be refunded to you with the prior written consent of the Cause to whom it has been directed. 

Use of your donation

Save The Spot does not represent or warrant that your donations will be used for any particular purpose and shall not be responsible for any dissatisfaction you may have regarding a Cause's use of any donation you may make through the Website or for any misuse or non-use of such donations by a Cause. After donations are made, all further dealings are solely between you and the Cause to which you donated.

Save The Spot (or any payments processor or card brand we work with) will verify the identity of the Cause listed and undertake any other necessary checks before any funds raised are transferred to the page owner. Save the Spot shall have no liability to donors whatsoever for any use or misuse of donations made using the website. If you have any doubts as to how the money will be spent you should contact the Cause directly to seek reassurance. It is your sole responsibility, as a user of the Website, to ensure that the cause stated to be supported on  the website is one that you wish to support.

Save The Spot Fees

We operate on volounteer basis and 100% of your donation is transfered directly to the Cause. The user is responsible for paying a comission taken by the payment prosessor and the comission is included in the total payment amount. 

Unauthorised donations

When you make a donation, the transaction is final and not disputable unless unauthorised use of your payment card or other payment method is proved. If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider in accordance with its reporting rules. Similarly, if you experience any issues of this nature when using another payment method, such as PayPal, you should contact the provider of that payment method for assistance.

Save The Spot will never email or phone you and ask you to provide all of your payment details.

Save The Spot is not an accounting, taxation or financial advisor, and you should not rely on information given on the Website or its associated services to determine any consequences of making a donation to a Cause.


Save The Spot's Privacy Policy forms part of these Terms. By agreeing to these Terms, you also give your consent to the way we handle your personal information under that Policy. Read our Privacy Policy.

The Website contains links to other websites, including the websites of Causes. Inclusion of a link to another website does not imply endorsement of its content or opinions. Your relationship and any direct transactions with other people or organisations are your own responsibility.

Prohibition on data extraction and distribution
By visiting or using the Website, you agree not to (and not to use any tool, program, script, browser extension or other technique, including bots, robots, spiders and scrapers and any similar tools or methods, in order to): (i) copy (except as authorised by these Terms), mirror, frame, index, scrape, mine or otherwise gather or extract any of the content or data from the Website; or (ii) sell or distribute any data which is gathered or extracted in breach of these Terms, or which is based on or derived from any such data. You agree that you will not take any steps to try to circumvent these measures and that you will not take any steps to mask your IP address. You acknowledge and agree that where there is any actual or threatened breach of these Terms, damages may be an inadequate remedy and Save The Spot shall be entitled, without prejudice to any other rights and remedies it may have, to seek an injunction or any other equitable relief for such breach. Save The Spot may also request that you destroy any data you have gathered or extracted in breach of these Terms and you agree that you will comply with such request promptly and certify the same.

Inquiries and permission requests may be sent to 

Changes to the service
Save The Spot reserves the right to modify, suspend or discontinue all or any part of the Website at any time with or without notice. All new features, services or software applications shall be subject to these Terms.

Failure to comply with these Terms
In the event that you fail to comply with these Terms, Save The Spot reserves the right at its sole discretion to immediately and without notice suspend or permanently deny your access to all or part of the Website.

You may discontinue use of the Website and associated services at any time. These Terms will continue to apply to your past use.

Disclaimer and Limitation of Liability
You agree that your use of the Website and its associated services is on an "as is" and "as available" basis and that your use of the Website and its associated services is at your sole risk. Save The Spot does not warrant or guarantee continuous uninterrupted or secure access to our services and operation of the Website and associated services may be interfered with by numerous factors outside of our control. On that basis, except as expressly set out in these Terms and except for the rights, guarantees and remedies which cannot be excluded, Save The Spot does not provide other conditions, guarantees, warranties or terms in relation to the Website or its associated services, to the extent permissible by law. Save The Spot shall undertake general maintenance and upkeep of the Website from time to time. During these periods, the Website and its associated services may not be available for use. In exceptional circumstances, the Website and associated services may also become unavailable at other times.

If found liable, Save The Spot shall only be liable under these Terms for direct losses which are reasonably foreseeable and caused by Save The Spot’s uncured material breach of these Terms or Save The Spot’s negligence. Save The Spot's total liability to you arising under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall in no circumstances exceed the total sum of the donations you have made using the Website in the preceding 12-month period, ending on the date the circumstances giving rise to Save The Spot's liability arose.

In no event shall Save The Spot be liable for losses relating to any business of yours or lost or corrupt data, loss of profits, loss of contracts, loss of business opportunity, loss of sales, loss of revenue, loss of goodwill, loss of any software or data, loss of bargain, loss of opportunity, loss of use of computer equipment, loss of or waste of management or other staff time, even if JustGiving has been advised of the possibility of such damages. YOU EXPRESSLY AGREE TO THE ALLOCATION OF RISK SET FORTH HEREIN.

Nothing in these Terms excludes any statutory rights which may apply to your use of the Website and associated services which cannot be excluded, restricted or modified by contract.

Third party rights
A person who is not a party to these Terms has no right to enforce any term of these Terms.

Intellectual Property Complaints
Save The Spot respects the intellectual property rights of others and requires those that visit the Website do the same. If you believe that your work has been used on the Platform in any manner that constitutes infringement, please notify us at

Personal Information
Save The Spot will collect personal information from donors including but not limited to the donor's name, title, address and email address ("Personal Information") at all times in accordance with applicable laws, including the EU General Data Protection Regulation and the UK Data Protection Act 2018 ("Privacy Laws") and protect and secure such information.

You and Save The Spot will comply with all applicable laws.

Last updated: 22 June 2022